Questions about a review, a correction to flag, or something on the site that didn't make sense? The team behind Sweeps Sites is easy to reach. Here's how to get in touch and what to expect when you do.

Email Us Directly

The fastest way to reach us is by email. Whether your message is a quick question or something that needs a longer look, write to us at [email protected]. We aim to respond to every enquiry within two business days. Detailed questions — particularly those about specific platform terms or state eligibility — may take a little longer as we want to give you an accurate answer rather than a fast one.

What We Can Help With

  • Review feedback. If you've used one of the sweepstakes casinos we cover and noticed something our write-up got wrong or missed, we want to hear it. Reader experience helps us keep our information accurate.
  • Factual corrections. Sweepstakes casino terms, welcome offers and state availability change frequently. If you spot an out-of-date detail on any page, please flag it with the platform name and the page URL.
  • General questions about the sweepstakes model. If you're unsure how Gold Coins or Sweepstakes Coins work, how prize redemption is handled, or whether a particular platform is available in your state, drop us a message and we'll point you in the right direction.
  • Partnership and press enquiries. If you represent a sweepstakes casino operator and want to discuss how we cover platforms, email us with the subject line Partnership Enquiry and we'll get back to you.
  • Responsible play concerns. If you or someone you know is struggling with gaming habits, our responsible gambling resources page is the right starting point. For urgent support, please contact a recognised helpline directly — we are a review site, not a counselling service.

What to Include in Your Message

To help us respond as usefully as possible, a little context goes a long way. For review-related messages, let us know:

  1. The platform you're writing about (for example, Spinblitz, MegaBonanza or Crown Coins).
  2. The page or section on the site your message relates to.
  3. A brief description of the issue or question.
  4. Your state, if it's relevant to availability or eligibility.

You don't need to provide personal account details from any casino platform — we can't access those, and we'd ask you not to include sensitive information in an email.

A Note on Our Editorial Independence

Sweeps Sites earns commission when readers follow links to the platforms we feature. That commercial relationship does not determine which platforms we recommend or how we rate them — our rankings are based on independent research and editorial assessment. If you have concerns about how a specific platform is presented on this site, we take those messages seriously and will review them. You can read more about who we are on our About Us page.

Response Times and Availability

We're a small editorial team, and we read every message. Here's a rough guide to what to expect:

Type of enquiry Typical response time
Factual correction or review feedback 1–2 business days
General question about sweepstakes casinos 2 business days
Partnership or press enquiry 3–5 business days
Technical issue with the site 1–3 business days

We do not offer live chat or phone support. Email is the only current channel, and it is monitored on weekdays.

Feedback That Improves the Site

Our coverage of new sweepstakes casinos in the US moves quickly — platforms launch, update their terms and adjust which states they serve, sometimes within weeks of a review going live. Reader feedback has prompted corrections and additions across many of our pages, and we treat it as part of the research process, not an afterthought. If something we published helped you make a better decision, or if it led you somewhere that didn't match your expectations, both kinds of message are genuinely useful.

Please also review our Terms and Conditions if you have questions about how this site operates, what our reviews represent, and the limits of the guidance we provide.

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